Reduce the risk of

Financial Insecurity

We’re all living through a unique time. If you’ve lost your job, have had to take
time off to care for a loved one, or been sick yourself, you may have trouble paying bills which you couldn’t have ever imagined.

There are other financial resources available now, too.

You could qualify for$2,000 in direct cash assistance.

You have options.

El Paso County’s Community Services Department provides many services to residents of the county who are experiencing financial difficulty. They may have a program which can help

Funeral Assistance

Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA will provide financial assistance for COVID-19-related funeral expenses incurred after January 20, 2020.

Additional Resources
Amistad CARES Utility Assistance Program

Utility Assistance

Provides up to 12 months of assistance to cover past-due water, gas, and electric bills. Application open through September 31, 2021.

Visit Website

Call 915-298-7307 (select option 1 + option 1 + zip code) to schedule an appointment)

Amistad Transportation
Program

Transportation Assistance

Transportation services for Medicaid-eligible clients, Children with Special Health Care Needs Services who are diagnosed with cancer or cancer related illness and meet program financial and residential eligibility, Project Amistad provides transportation to thousands of persons through various contracts and partnerships with the City and County of EI Paso, TxDOT, and various local agencies. They are providing transportation services for COVID-19 positive and presumable positive clients to COVID testing and services to vaccination sites.

Visit Website

Phone: (915) 532-3790
Call Center: 877-633-8747
M-F 7 a.m. – 5 p.m. MST

Amistad Family
Counseling Center

Counseling / Mental Health

Counseling services to support mental health and well being. Call today for your free phone consultation.

Visit Website

Call to schedule to an appointment:
(915) 298-1132

Project Bravo
Housing Counseling

Foreclosure Prevention & Housing Counseling

Project BRAVO’s free Foreclosure Prevention Program is HUD Certified and aims to help keep families in their homes by preventing avoidable foreclosures. The housing counselors work with homeowners and banks to assess home affordability and provide options to homeowners so they can make informed decisions. Whenever possible, housing counselors can work with the bank to restructure mortgages so that homeowners can keep their home.

Visit Website

Contact: Jessie Vasquez jvasquez@projectbravo.org

Project Bravo Utility Assistance Program

Utility Assistance
(Gas, Propane, Water, Electric)

Project BRAVO’s utility assistance program provides up to 12 months of payments (6 months if there are no vulnerable household members) and a maximum of $1,600 of utility assistance payments for the current calendar year. Project BRAVO pays past due gas and electric bills the first month, and future payments are set up as credits for 6 or 12 months in the current calendar year based on past consumption. Up to $500 is paid for past due water bills.

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Online Application

Email: contact@projectbravo.org

General Assistance April CARES Application

Rental / Mortgage / Utility / Burial Assistance

CARES Act assistance is available for individuals and families who live outside City limits of El Paso, can demonstrate loss of income due to COVID-19 pandemic and meet 150% of Federal Poverty Level. Focus on rent/mortgage and limited water utility assistance from CARES Act funding for areas outside the city limit of El Paso until further notice.

Visit Website

Call (915) 775-2791 or
(915) 546-8150 or visit us online

Endeavors Veteran's
Support Program

Veteran’s Support Programs/Assistance

Homelessness prevention/stabilization, parenting programs, financial assistance, and mental healthcare for Veterans and their families.

Visit Website

Phone: 915-320-1390

Email: EPclinic@endeavors.org

VOLAR Rental And Utility Assistance Program

Rental and Utility Assistance

Supports and services are designed to obtain, maintain or enhance a person’s level of independence.  Volar provides five core services: Self and System Advocacy, Independent Living Skills Training, Information and Referral, Peer Counseling and services that facilitate transition from nursing homes and other institutions to the community, provide assistance to those at risk of entering institutions, and facilitate transition of youth to postsecondary life.  

Available resources to support pandemic: vouchers for section 8; mainstream vouchers for adults 18-61 years of age. They are also offering computer-training classes (via zoom) and can provide tablets for eligible clients.

Visit Website

Call: (915)591-0800
Email: volar@volarcil.org

Texas
Rent Relief

Rental and Utility Assistance

Texas Rent Relief Program aids renters with past due (up to 11 months of past due bills) and current up to 3 months of expected rent and utilities costs. Once the 3 months are up, reapplication is possible for additional 3 months if funds are still available.

Visit Website

Online Application

Call: 1-833-989-7638

Email: info@texasrentrelief.com

 

Rescue Mission of El Paso Housing Assistance

Shelter and Rapid Rehousing

Residential assistance, job search services, relapse prevention.

The Rescue Mission is primarily a shelter for those who are homeless. They provide a wide variety of services for their residents because there are so many facets of life that need attention and care.  Overall they can house 192 people at a time, and they average 130 people per night. 

Visit Website

Phone: 915-532-2575

El Pasoans
Fighting Hunger

Food Assistance
Homebound Delivery Service

Emergency Food Boxes
El Pasoans Fighting Hunger (EPFH) is El Paso’s only food bank and a member of Feeding America, the nation’s largest hunger relief network. The Food Bank is the distribution center for over 132 partner pantries across the borderland region and collaborative hub for hunger initiatives that assists in SNAP applications and nutrition education.

Visit Website

Call: 915-298-0353

COVID-19
Funeral Assistance

Funeral Assistance

Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA is providing financial assistance for COVID-19 related funeral expenses incurred after January 20, 2020.

Visit Website

Call: 844-684-6333

TTY: 800-462-7585

Get Shift Done
For El Paso

Workforce

The El Paso Community partnered with Get Shift Done to launch Get Shift Done for El Paso, which connects adversely affected hospitality industry workers with the El Pasoans Fighting Hunger Food Bank. The result: Laid-off workers are paid $10 an hour providing hunger relief to the food insecure in our community.

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Crisis Counseling
Program

Mental Health / Counseling Services

Through the Crisis Counseling Program, EHN also offers a free COVID-19 Mental Health Support Hotline. It is not uncommon to experience anxiety, depression, stress and many other challenging emotions during these uncertain times. The Support Hotline and Virtual Calming Room are valuable resources and can provide easy access to services.

Visit Website

COVID-19 Mental Health Support Hotline: 915-779-1800

CPP
Relaxation

Mental Health / Counseling Services

CCP Relaxation Virtual Calming Room created in response to the COVID-19 pandemic.
A virtual platform with tools and strategies for managing emotions and feelings. It’s about self-care and by taking just a few minutes a day to focus on relaxation, to help reduce the negative effects of chronic stress on overall well-being.

Visit Website

Sun Metro
Transportation Services

Transportation Assistance

Free transportation services to/from vaccination clinics
The city will offer free rides will to these sites:

El Paso County Coliseum, 4100 E. Paisano Drive

El Paso Convention Center, 1 Civic Center Plaza

West Side Vaccination Site, 7400 High Ridge Drive (individuals 75 years old and older)

To ride for free, passengers will need to show the operator proof of their appointment. Official confirmation is automatically provided to residents when they book their appointments, which can be printed or shown to drivers through a mobile device.

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El Paso United Community Resiliency Center

Resource Navigation Services

In collaboration with the City, we have established and activated a Community Resiliency Center in response to the pandemic. The center is a remote platform that provides direct case management and resource navigation services to families within the El Paso region directly impacted by the pandemic. It will increase community awareness and provide individuals affected by COVID-19 with referrals to basic needs assistance and other related resources to enhance recovery and resiliency.

Visit Website

Call: 1-877-594-7276